General conditions. Introduction The general conditions of sale described below (hereinafter General Conditions), govern the contractual relationship between any user of the website (hereinafter referred to as "User" or "You") and the business entity

These general conditions of sale are the only applicable and replace any other general condition, except in case of prior, express and written cancellation. kronprinz toy soldiers may occasionally modify the articles of its general conditions, so it is advisable that these be read at each visit of the website (hereinafter referred to as "Portal"). These modifications are attributable to their publication on the Internet and may not apply to contracts previously concluded. Each purchase on the website is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have accepted without reservation our general conditions of sale after having read them. Accessing the Portal, you agree to abide by the General Conditions as well as the Conditions of Use contained therein. Placing orders We put at your disposal one (1) modality to place an order: By Internet on our website: (24h / day, 365 days / year) Information about the products The products marketed in are exclusive of the kronprinz toy soldiers brand, not selling items from manufacturers other than the one mentioned above. Shipments Delivery times for all orders are from the moment you place the order. The customer assumes the shipping costs specified in the purchase process. kronprinz toy soldiers does everything possible to respect the delivery terms mentioned in the Portal. However, kronprinz toy soldiers is not responsible for the consequences due to a delay of shipment or a loss of the package by persons outside the contract of transport, by yourself or for reasons or unforeseen or insurmountable causes of a force majeure. We advise you that upon receiving your package verify that everything is in accordance with your order and in perfect condition. If you do not agree with the items delivered, sign and indicate by hand on the delivery note the anomalies you found upon receipt. Secure payment We have two payment modes. In the purchase process you can select the one that best suits your needs. All the web application works through SSL, with 256bit encryption to guarantee the security of the information that circulates between the client and the online store. Return Policy As our figures are collectibles for the end customer, we do not offer the possibility of return or exchange. In the unlikely event that you receive a defective product, attributable to a production failure, contact us within five days of receipt of the package. After these five days, we will not respond to any request for replacement. In case you receive a package with products other than the orders, please contact us immediately and we will provide you with further instructions to return the product and send you the correct product. In this highly unlikely event, we will send the correct item at no additional charge and issue you a refund regarding the return costs of the wrong products. At Kronprinz toy soldiers, we offer you the best possible experience to ensure you enjoy our toy soldiers. It is our intention to be as open and transparent as possible with our users about the personal data we collect to provide that service, how they are used and with whom they are shared. We have always strived to offer you clear and simple information about the personal data we collect and use, and how we protect your personal data in Our Privacy Policy. Today we are simply announcing improvements to the Privacy Policy that clarify and provide additional information about: your privacy rights and how to exercise them; how we collect, use, share and protect your personal data and the legal bases on which we depend to process your personal data. GENERAL REGULATION OF DATA PROTECTION.   My personal data Access to my data At any time, you have the right to retrieve the data you have provided to our site. Click on "Get my data" to automatically download a copy of your personal data on a pdf or csv file.. You have to go to the link of my account and download that data in the links. Rectification & Erasure requestsYou have the right to modify all the personal information found in the "My Account" page. For any other request you might have regarding the rectification and/or erasure of your personal data, please contact us through our contact page. We will review your request and reply as soon as possible.

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